Privacy Policy

Grace Health Clinic & Urgent Care (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including your phone numbers and SMS communication preferences.
Information We Collect
We may collect the following information when you interact with us:
  • Personal information, such as your name, address, phone number, email address, and other relevant details.
  • SMS communication preferences, including consent to receive text messages.
How We Use Your Information
We use your information to:
  • Provide medical and healthcare services.
  • Communicate with you about appointments, follow-ups, or other service-related updates.
  • Send SMS communications with your consent.
SMS Communication Consent
If you have consented to receive SMS communications, you may receive text messages related to the following:
  • By providing your phone number and consenting to SMS communications, you agree to receive text messages from Grace Health Clinic & Urgent Care.
  • Phone numbers provided for SMS purposes will only be used for service-related communications and will not be shared with third parties or affiliates for marketing purposes.

Information Sharing
We do not sell, trade, or otherwise transfer your personal information, including your phone number, to outside parties for marketing or
other purposes.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Right

You have the right to: 

  • Opt-out of receiving SMS communications at any time by replying “STOP” to any text message you receive from us.
  • Access, update, or delete your personal information by contacting us directly.

Terms and Conditions
Introduction

Welcome to Grace Health Clinic & Urgent Care (“we,” “us,” or “our”). By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

Consent for SMS Communication

  • By providing your phone number and consent, you agree to receive text messages from us at the number you provide.
  • Information obtained as part of the SMS consent process will not be shared with third parties or affiliates.

Types of SMS Communication

If you have consented to receive SMS communications, you may receive text messages related to the following:

  • Patients: Appointment reminders, test results, health updates, or other healthcare-related information.
  • Job Applicants: Updates on your application status, onboarding materials, or employment-related communications.

Messaging Frequency

Message Frequency: Message frequency may vary depending on your interactions with us. Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: 
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

Potential Fees For Messaging

  • Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Cost: Standard messaging and data rates may apply as determined by your mobile service provider.

Opt-In Method

You may opt-in to receive SMS messages from Grace Health Clinic And Urgent Care  in the following ways:

Verbally, during a conversation

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

    Standard Messaging Disclosures

    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our appropriate section of our Privacy Policy and Terms and Conditions page.
    • Message frequency may vary

    Limitations of Liability

    • Grace Health Clinic & Urgent Care is not responsible for delays or failures in SMS communication delivery due to technical issues or other circumstances outside our control.
    • You are responsible for ensuring that the phone number you provide is accurate and belongs to you.

    Help

    If you are experiencing any issues, you can reply with the keyword HELP. 

    Amendments

    We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or other communication channels.

    Governing Laws

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Washington State.

    Contact Us

    If you have any questions about this Privacy Policy, please
    contact us:

    •  Phone: 360-200-1696
    •  Email: care@gracehealthclinicuc.com
    By using our services, you acknowledge that you have read, understood, and agree to these Privacy Policy and Terms and Conditions.

    Privacy Policy